Global Companies Set Long-Term Direction for AI and Automation Investment in Operations - Blue Technology

Gartner 2025 Report – Global Companies Increase AI and Automation Investments by 30%

According to the Gartner 2025 Tech Trends, global companies have increased their budgets for artificial intelligence (AI) and automation by approximately 30% compared to last year. Technologies such as Robotic Process Automation (RPA), Optical Character Recognition (OCR), data analytics AI, and FaceMatch are becoming critical tools for businesses to optimize operations, enhance efficiency, and reduce operational costs.

Technology Investment Trends – Opportunities for Vietnamese Enterprises

Gartner predicts that AI and automation investment will continue to grow in the coming years as businesses recognize their direct impact on enhancing customer experience, enabling intelligent data analysis, automating internal processes, and mitigating operational risks. Early technology adopters gain a clear competitive edge, especially in fast-paced and highly flexible markets.

BlueTech Perspective – Integrated Technology Solutions for Businesses

In Vietnam, small and medium-sized enterprises have significant opportunities to implement RPA process automation, OCR document processing, FaceMatch for enhanced security, and AI for customer data analytics. These solutions not only save time and costs but also improve service quality, decision-making capabilities, and operational compliance.

As a specialized IT company, BLT provides software outsourcing and custom AI and RPA solutions tailored to enterprise needs, from internal platforms to customer-facing applications. BLT projects always follow international security standards, optimize user experience, and integrate seamlessly with existing systems, helping Vietnamese businesses access global technology while staying within practical scale and budget.

Proactive Adaptation – A Strategy for Sustainable Growth

Businesses need to proactively review their entire operational processes and identify areas where AI and automation can enhance efficiency. Partnering with IT companies like BLT enables fast deployment of technology solutions, mitigates operational risks, and strengthens competitive advantages. Additionally, AI, OCR, and FaceMatch solutions enhance security, improve customer data management, and ensure compliance with international standards.

References: "Gartner 2025 Tech Trends Report"

Adopting AI and automation is not just a technology trend but a long-term strategy to improve efficiency, optimize costs, and build trust with customers.

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